Timings and terms marked to confirm are being finalised.
How it works

Five steps from first call to a working team member.

You stay in control of who you hire and what they do. We handle the searching, testing, contracts, payroll and support.

1

Free discovery call

Day 130 minutes
What you do

Tell us the role, tasks, tools, hours and budget. Share examples of good work.

What we do

We agree the job description, the skills test and the start date with you, and confirm the price in writing.

2

Sourcing and testing

Target: shortlist within 9 daysWe do this to confirm
What you do

Nothing. Carry on with your week.

What we do

We search our network, run role-specific skills tests, check English, and interview candidates. Only the strongest go forward.

3

You interview and choose

Shortly after the shortlistYou decide
What you do

Meet up to 3 candidates on video. Ask anything. Pick one, or ask us for more.

What we do

We arrange the interviews around your diary and collect your feedback.

4

Onboarding

Before day oneWe do this
What you do

Give access to your tools and a short first-week plan.

What we do

We issue the contract, set up payroll, provide equipment and a backup internet connection, and brief your new team member.

5

Ongoing support

Every weekWe stay involved
What you do

Direct the daily work like any team member.

What we do

Your account manager checks in weekly, reports monthly and replaces the person free of charge if it is not working.

Our replacement promise

If your professional is not the right fit, tell your account manager. We find a replacement at no extra cost and handle the handover. terms to confirm

No re-hiring feeReplacement is part of every plan

Handover managedWe brief the new person on your work

Month to monthNo long contract to break

Common questions

How long until someone starts?

It depends on the role and how quickly you interview. We aim to send a shortlist within 9 days of the call. (To confirm.)

Do they work only for me?

Yes. Each professional is dedicated to one client and works the hours you agree, in your tools, as part of your team.

What if the person is not the right fit?

Tell your account manager and we will replace them at no extra cost. (Terms to confirm.)

Which hours will my professional work?

Your hours. UK business hours are our standard shift, so your hire is online when your office is. US and Canadian business hours are also available. Tell us your hours on the call.

How do you keep my data safe?

Each professional signs a confidentiality agreement, works only in the accounts you give them, and you can remove access at any time. Tell us about any specific security or compliance needs on the call.

Tell us the role. We'll come back with a plan and a price.

A free 30-minute call. No obligation, no sales script. You leave knowing what your hire will do, when they can start and what it costs.

Book a free callOr get a written quotePrefer email? sales@engage24x7.com